FAQ

Paypal or credit cards.
New training materials shall be published in our Web site.
Definitely – no. The patterns are damaged by heat sources.
Store in a cool closet, away from heat sources.
Before first use, as well as after every use, please clean the pattern in the sink with water and regular soap and then dry up.

After several uses it’s recommended to spread a bit of an edible oily substance, such as “Crisco”, margarine, palm oil etc, in a very thin layer.

 

 

This is a stamp with a personalized design. For example, your own personal logo, with which you’ll be able to stamp cakes, or a customer’s own request, so that you’ll be able to produce personalized cupcakes, Birthday best wishes, etc.

We recommend you watch the training clips in our Web site and receive detailed instructions.
Here is the link to the training clips:
Up to 10 work dayNo, the stamps are flexible and are carefully packaged prior to shipment.s after receipt of order.
No, the stamps are flexible and are carefully packaged prior to shipment.

This depends upon the shipment method:

  • Regular mail up to 2 weeks, mostly dependent upon your local mail services;
  • Fast shipment – mostly up to 3 work days, depending upon local customs services.
Regular mail, express mail, dispatching companies such as FedEx.
Yes we ship worldwide.
ALL STAMPS I MAKE BY MYSELF ARE FOR PERSONAL USE ONLY
.CAKESTAMP - NOT TAKE RESPONSIBILITY FOR ANY KIND OF COSTUMERS PROBLEMS OR ISHU WITH THE LOW




Shipping


Almost all products of my shop are made to order FOR PERSONAL USE !!. It takes up to 2-3 days to ship your order. This is the maximum term, usually it takes less time.

It usually takes about 1-2 weeks before you get your order. It's the average shipping term.
Pay attention: the delivery time may vary as it depends on your location and custom processing. I can't guarantee the exact time of arriving your order.

All orders are sent via USPS international registered airmail from Israel.
Each package includes tracking number and insurance.

To get your order faster, it can be sent via Express EMS insured shipping - it usually takes 2-6 business days.

* Delivery times are estimated. I can not be responsible for postal or holiday delays.
* The customer is responsible for any extra taxes that customs might claim.
* I combine orders from my shop at one package.


Refunds and Exchanges
Please contact me if you are not satisfied with your purchase so we can come to a happy solution. Your satisfaction is very important to me, and will gladly work with you to find a solution. Unfortunately, I cannot refund the cost of shipping if your purchase has already been shipped.
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